Hosted PBX, or Hosted Private Branch of Exchange, is CareTel’s flagship IP Voice Service solution. Unlike PSTN or ISDN lines where your calls are hosted and managed on-site through complicated switched systems, CareTel host, own, operate, and maintain the hardware that is used to manage your phone system on our servers and deliver the system to you through the Internet.
This fantastic service makes phone line management easy through our web-based management portal that you will have access to. All information and calls are completely secure, and your CareTel hosted system comes with a huge range of features like free call transfer and call forwarding.
This system is hugely scalable for large businesses so you can add or remove new phone lines for employees at the click of a button without the need to buy new phone lines or expensive installation.
Because this system uses software to manage the phone lines digitally, you experience a vastly improved sound quality and can take your calls anywhere. You are no longer tied to your office desk as your phone calls are brought to your cell phone, or phones on another site / at home – thanks to the power of the Internet and our hosted digital call management system.