Managed Network

A Managed Network is your complete business solution. We offer a full range of platform-as-a-service options, including standard and extra services. With our Managed Network Service, you can have everything you need to provide a full suite of branded telecommunication services to your customers. In addition to our attractive range of services, we also provide full support, systems and tools so you have everything you need at your fingertips.

Managed Network Services gives your business access to the most up to date software platforms along with the support you need to meet your customers’ needs and grow your business.

Our Managed Network Service comes with a number of benefits including:


Whether you are a small or large business, you can offer your customers solutions that are tailored to their needs. From usage data accessible online to the ability to add new services mid-billing cycle, with our Managed Network Service it has never been easier to respond to customer needs and provide a high quality experience that will keep them coming back for more.


Our managed network systems are designed to be scalable, so no matter what the size of your business, we can grow with you without the need to invest in new infrastructure or change your systems. Changing platforms to cope with greater demand can be costly and time consuming, and our fully scalable solution means that your systems and platforms will still work according to your needs no matter what happens in the future.


With full local technical support, you won’t have to worry about frustrating calls to overseas call centres when something goes wrong. We provide 24/7 Australian technical support from real people, not machines.

Reliable and low risk

Network downtime and lost productivity can significantly affect your business’s bottom line. With Managed Network Services, you won’t have to worry about downtime, software upgrades or other unexpected issues that can cause problems for your network. For additional reassurance, we can also take care of managing your cash flow and credit so you can reduce the risk to your business from bad debts or excessive usage.

Easy to use

Our system is easy to set up and we provide full training for you and your staff members. You don’t need to be a technical expert to use our systems, they are very user friendly, and there is plenty of support on hand to answer any questions or issues as they come up.

Cloud Wholesale

Cloud services can provide a scalable, flexible and custom-designed solution for your data storage and networking requirements. We can provide high quality carrier grade co-location facilities across Australia. Whether you are looking for caged areas, part racks, multiple racks or dedicated suites, we have the solution for you and you can trust that our data centre environment is secure and reliable.

Our cloud services make it easy for you to give your customers the highest level of service, and help your business grow.

iColo-as-a Service

For a full range of cloud services and complete control over your data centre and other information, try our iCOLO as a service option. Through this service you will be provided with access to a customer portal, and can enjoy a high performance, high technology approach to customer services.


We offer top grade infrastructure as part of our cloud services. Our modern data centres have state-of-the-art power, security and cooling facilities along with high-level connectivity and sustainability, so you can always stay at the forefront of technology.


Resilience and reliability are critical for any data network. Our data centres are designed to be highly resilient and contain the highest quality equipment to help keep your network safe, and make sure that you and your customers’ computing and security requirements are met.

Broadband Wholesale

When you are trying to run a business, you need reliable internet access and your customers are looking for fast, high availability broadband so they can keep in touch with customers, suppliers and the rest of their team. Whether they are looking for standard conventional broadband services or next generation, it is important that their broadband service is optimised for business use, and can offer high availability.Give your customers a broadband service which can meet all their needs. Here are some of the broadband services Care Tel offers.

Wholesale Broadband Connect

If you are looking for a service that can be tailored to suit your customers and your own business needs, Wholesale Broadband Connect (WBC) could be the perfect solution. A next generation copper broadband product, WBC provides speeds of up to 24Mb/s, and you can also have the option of NBN broadband access.

Wholesale Broadband Managed Connect

Our Wholesale Broadband Managed Connect service lets you provide high quality applications to your customers and keep up with rapidly changing trends in the online marketplace. With Wholesale Broadband Managed Connect, your customers will be able to enjoy greater flexibility and speed at an affordable cost.

Wholesale Ethernet LAN

For Ethernet multipoint connectivity between geographically dispersed areas within Australia, our Wholesale Ethernet LAN can deliver fast and reliable connectivity across a Tier 1 National MPLS Carrier Network. Wholesale Ethernet LAN is a National Layer 2 Virtual Private LAN service.

Wholesale Ethernet Line

A Wholesale Ethernet Line provides a secure and cost effective connection between two sites that are located at a geographical distance from each other within Australia. This service delivers connectivity across a Tier-1 National MPLS Carrier Network and is fully scalable.

Wholesale FRM Unlimited

Ethernet in the First Mile (EFM) delivers dedicated and fast QoS enabled connectivity at up to 10Mbps. Wholesale EFM is a straightforward way to enable you to offer your own business grade EFM service. Broadband access comes with unlimited data and over 350 enabled exchanges across Australia.

Wholesale NBN

Provide your own broadband service with our wholesale NBN product. Wholesale NBN delivers dedicated, high-speed broadband access to customers using the National Broadband Network across metropolitan and regional Australia.

Wholesale IP Connect

If you are currently using Wholesale Ethernet Access, this service can provide a high quality internet connection, which combines a carrier grade network with scalability and flexibility at a very reasonable cost.

Wholesale Ethernet

With our Wholesale Ethernet, we can provide high quality Metro Ethernet Forum (MEF) certified connectivity with bandwidth ranging from 10 Mbps to 10 Gbps.

Voice Wholesale

Voice services are essential for many businesses. If you are looking to create and market a voice service under your own brand, whether long distance or local, you will need it to be reliable, high quality and to perform at the highest possible level. Our extensive range of voice services allow you to create a portfolio that can include calls, interoperability options, and lines to WANs and switches.

Offer your customers a number of flexible voice options with the highest quality and availability, no matter the size of their business.

Here are the main voice services that we offer:

Wholesale Retail

This is a low cost entry-level service, which allows you to launch your voice service under your own brand. With our wholesale retail service there is no need to make the investment of building or maintaining a network.

Wholesale Preselect

This service provides businesses with the opportunity to offer a branded long distance service over a PSTN or IDSN line. The line is managed, provided and maintained by Telstra on your behalf, while the main support services are provided by Care Tel.

Wholesale Inbound

Our wholesale inbound service allows the business end user to advertise a local call, 13, 1300 or free call 1800 number for callers to ring. The caller will be charged the cost of a local call or toll free throughout Australia.

Wholesale ISDN

Do you have a large site with a concentration of high volumes of voice calls? If you are running a call centre or you have a high concentration of large volumes of data traffic, you might benefit from our wholesale integrated services digital network primary rate access, or wholesale ISDN service. This is a 2MB access line offering up to 30 channels, and is perfect for call centres and other large volume needs.

Whole IP Voice Services

The IP voice service provides a hosted voice platform and SIP trunks to help businesses get started in this high margin market. There is no need to invest in equipment or maintenance as the service is fully managed. You can choose whether you want the hosted voice platform and SIP trunks separately, or as a complete package.

Whole SIP

For an advanced communication product that provides next generation access to proven SIP-based Voice over IP (VoIP), why not choose Wholesale SIP? This service makes use of the latest technology to provide flexible voice access and the latest in SIP communications technology.

Mobile Wholesale

The demand for wireless and mobile broadband has never been higher. With our range of services, we can help you offer a high availability, cost effective solution to your business customers.

Mobile and wireless connectivity is essential for your customers’ business growth, and for your business to be able to offer a competitive range of services in the future.

Wireless and mobile broadband services are on the cutting edge of technology and offering these options to your customers can give you the edge over the competition.

MVNO Solution

Resell the Telstra Wholesale Post-Paid Mobile service through your own business, and your customers can benefit from extensive 3G coverage throughout Australia. Through this service, you can build your portfolio of mobile services, while retaining full control and ownership of your customers’ contractual relationships. On the go connectivity for 97% of the population,and high-speed wireless internet, makes this a highly attractive service for businesses and individuals alike.

Wholesale Wireless Broadband

For a complete wireless broadband solution, our Wholesale Wireless Broadband product allows you to market a broadband and wireless data service to your customers.

For enquiries on what we can do for your business, give us a call now!